Personal Information – Whenever you make a purchase, personal data such as your name, address, telephone number, email address and other information will be required.

Use of personal data – We may use your personal data in the following situations:

Order processing and completion including sending emails with order and shipping status confirmation

To communicate with you and send information by email, mail or telephone about our products, services and promotions, except in cases where you specifically indicate to us to us that you do not intend to receive promotional information.

Allow problem solving and improve site, products and services.

To improve your shopping satisfaction

To analyse trends and statistics

Protect our business and the security and integrity of our site

To contact you whenever necessary

In compliance with Protection of Personal Data Law no. 67/98 of 26th of October, we inform you that the processing of personal data collected on the website is the responsibility of Monica Ferreira – Unipessoal Lda. And we assure our clients that we do not rent or sell their data to third parties, so all information is confidential and used only within the strict scope of the commercial relationship with B-Mum.

Phishing – Phishing is a skill created to steal your personal information. B-Mum will never ask via email for your user name, your password, your credit card number or other personal information. So if you receive any email that appears to be from us asking you to provide any personal information, do not respond and contact B-Mum immediately.

We want you to browse and shop with the utmost confidence and tranquillity, making sure that your privacy is being respected. That is why we have established policies to ensure that your personal information will be managed safely and responsibly. This privacy policy indicates how we collect information from our customers as well as the recipients of communications or transactions that we may have to carry out on behalf of our customers.

Cookies – This website uses Google analytics ( to collect user behaviour data. Data is collected anonymously for marketing and optimization purposes. All visitor data is saved through an anonymous user identifier to create a user profile. Cookies, which are small pieces of information stored by your browser on your computer’s hard drive, can be used to collect and store this information, which will always be treated with privacy. Cookies will allow you to shop at B-Mum and remind us of the items in your shopping cart, save your preferences, register your orders and keep information about your use of our website. We store this information and use it to respond to your requests, to process your purchases and to communicate with you as well as to improve our store and your experience as a customer. You can set your search engine to not accept cookies, however, please remember that when you turn off cookies you will not be able to place an order on this site. Do not worry, B-Mum cannot use the Cookies to obtain from your computer personal information that we have not been voluntarily authorized by you.

Website Usage Information – We may collect details of when you use our website, including personally identifiable information such as the IP address of your Internet connection, the type of domain, browser version, and the server. This will help us learn more about your shopping experiences, which in turn will help us identify issues and improve the design of our site, products and services. All this information will be treated with the utmost security and privacy.


For help or advice on our products, send an e-mail to and we will respond as soon as possible.